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Have questions? Need a quote? Our team is ready to help you find the right coverage.
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FAQ
Frequently asked questions
Quick answers to common questions
You can file a claim online through our customer portal,
call our 24/7 claims hotline at 0709 888 000, or visit any
of our branches. Our claims team will guide you through
the process and ensure fast settlement.
Yes! We offer specialized coverage for precious metals,
mining equipment, and high-value mineral cargo. Our
mineral asset cover includes theft, damage, and transit
protection for gold, gemstones, and other commodities.
For most individual products like health or life
insurance, you can get an instant quote online within
minutes. For corporate or specialized asset cover, our
advisors will reach out within 24 hours with a tailored
quote.
We accept M-PESA, bank transfers, credit/debit cards, and
standing orders. Premiums can be paid monthly, quarterly,
or annually depending on your plan.