Beyond Insurance.
We build financial freedom.
Trusted protection since 2020.
Our Vision
To be the most loved insurance agency in East Africa — enabling every client to live fearlessly and thrive beyond uncertainty.
Our Mission
Deliver tailored insurance solutions with empathy, transparency, and speed. We simplify protection so you focus on what matters most.
Core Values
Integrity • Empathy • Innovation • Community. We put people first, always.
Milestones that define us
From a bold start to a growing legacy — every step driven by purpose.
Launched in Nairobi with a clear vision: bring honest, affordable insurance to underserved families and SMEs.
Reached a major milestone: protecting over 1,000 individuals and their families across health and life policies.
Launched investment-linked products — money market funds and education plans — giving clients growth opportunities.
Introduced tailored group schemes and business protection plans, serving over 50 local enterprises.
Launched paper‑free enrollment and self-service claims, making insurance instant and transparent.
Recognized for customer-centric innovation and rapid growth — a testament to our team's passion.
Bringing "Live Free" to Uganda & Tanzania with holistic wellness programs and retirement solutions.
Meet our leadership team
Dedicated professionals committed to your financial freedom and security
Sarah Mitchell
With over 20 years in the insurance industry, Sarah founded Mitchelle Insurance Agency to bring transparent, client-first coverage to Kenyan families. A visionary leader behind the "Live Free" initiative, she is passionate about financial literacy and inclusive protection.
James Otieno
James brings 15 years of claims management expertise from top insurers across East Africa. He leads a dedicated team focused on fast, fair settlements and has an exceptional 98% client satisfaction rating. His philosophy: "A claim is a promise delivered."
Michael Kipruto
A certified specialist in high-value asset insurance, Michael has protected over KES 500M worth of minerals, gold, and commercial assets. He works closely with miners, traders, and logistics companies to provide tailored coverage for precious commodities.
Led by a young woman who cares
Our leadership brings modern solutions, deep finance insights, and unwavering customer advocacy. But beyond titles — we are parents, neighbors, and problem-solvers dedicated to your peace of mind.
Making a difference, together
Mitchelle Insurance Agency commits 2% of annual profits to financial literacy programs & maternal health initiatives across rural Kenya. Because true freedom starts with community.
Our impact projects